PRODUCT DESCRIPTION
"Breakthrough thinking from cover to cover. The Empathy Factor will help thoughtful business people add substance and dimension to relationships within the Workforce and with colleagues and customers." —JAMES B. HAYES, Former Publisher, FORTUNE Magazine
In this groundbreaking book,
award-winning communication and organizational strategist Marie Miyashiro explores the missing element leaders must employ to build profits and productivity in the new economy—Empathy.
Building from the latest research in brain science, emotional intelligence, and organizational theory, Miyashiro offers both real-world insight and a practical framework to bring
the transformative power of empathy to your entire organization.
Miyashiro's approach combines more than 26 years of experience advising for-profit companies, government agencies, and nonprofits to substantially improve their organizational communication with a proven, world-renowned process from the largest empathy-based community in the world.
What People are Saying:
"The Empathy Factor should be required reading for any manager or supervisor." —BILL MOORE, Senior Vice President, Ipitek Corporation; Former Vice President
and General Manager, Ortel Corporation; Former Corporate Marketing Manager, Hewlett-Packard
"Marie has taken the widely heralded virtue of empathy and made it very accessible with numerous pragmatic strategies and tools. A must-read for any emerging leader!" —ULRICH NETTESHEIM, Managing Partner, Passages Consulting;
Lecturer at Haas School of Business at University of California Berkeley; Founder, Umanity
"In The Empathy Factor, I see immediate applications for anyone who works as a consultant to organizations, whether for-profit, nonprofit, or social enterprise. Marie embodies the capacity to relate to ourselves with compassion as we create possibilities for alternate
futures to emerge." —CATHERINE W. BROOKER, M.A., Founder and Principal Consultant, Social Futures Group; Former Senior Organization Development Consultant at Sun Microsystems
